Komplete Health terms and conditions
- Your Komplete Health membership will continue until terminated by you. Payment for Komplete Health will be on a rolling contract via direct debit on the day of sign up for the total of £19.99 (inc. VAT).
- You must be fit and well to use the Komplete Health service and have provided the clinic with an up-to-date medical history via our online questionnaire service – if you do choose to sign up and participate with any of the videos and/or services with a pre-existing health condition which you haven’t disclosed to us or if you have any doubt then please contact us before commencing your membership.
- Cancellation needs to be given in writing via email or written letter.
- A full month’s notice is required for cancellation, if notice is given partway through the month, you will have access until your month finishes.
- One person access per subscription, unless alternative arrangement agreed with our team.
- You will be able to communicate via WhatsApp to allow to ask our specialists feedback and information relevant to any of the services listed within Komplete Health. We endeavour to respond within 24 hours of the message or content being received now.
- We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following notice to you.
- You must be at least 18 years of age to become a member of the Komplete Health service. Minors may only use the service under the supervision of an adult.
- - The Komplete Health service and any content viewed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household. During your Komplete Health membership we grant you a limited, non-exclusive, non-transferable right to access the Komplete Health service and view Komplete Health content. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
- You agree not to archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorized in these Terms of Use) content and information contained on or obtained from or through the Komplete Health service. You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the Komplete Health service; use any robot, spider, scraper or other automated means to access the Komplete Health service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the Komplete Health service; insert any code or product or manipulate the content of the Komplete Health service in any way; or use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Komplete health service, including any software viruses or any other computer code, files or programs. We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.